Privacy Policy

Effective Date: 6/10/25

Mountain Shuttle (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or advertising—including when you book a shuttle or tour, submit a form, or engage with our marketing content.

We operate in and serve the Flathead Valley region of Montana.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Booking Details: Pickup/dropoff locations, travel dates, and group size.

• Device and Usage Information: IP address, browser type, pages visited, and how you interact with our website (via cookies and tracking tools).

• Marketing Interaction: Data related to email opens, ad clicks, and form submissions.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process shuttle and tour reservations

• To communicate with you about your inquiries, reservations, or requested services

• To send booking confirmations, reminders, and follow-up communications via email, phone, or SMS

• To respond to customer service requests

• To deliver and optimize online advertising, including Google Ads and remarketing campaigns

• To analyze website traffic and improve our user experience

3. Remarketing and Advertising

Mountain Shuttle uses Google Ads, including remarketing features, which means:

• Third-party vendors, including Google, may show our ads on websites across the internet

• These vendors use cookies to serve ads based on your past visits to our website

• You can opt out of Google’s use of cookies by visiting Google’s Ads Settings: https://adssettings.google.com/authenticated

4. Email, Phone & SMS Communication

If you provide us with your contact information:

• We may contact you to follow up on your inquiries or bookings

• You may receive emails or SMS messages related to promotions, updates, or reservation details

• You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails

• For SMS, reply STOP to opt out

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who help us operate our website, process reservations, or manage communications—only to the extent necessary for them to perform their services.

6. Your Privacy Choices

You have the right to:

• Access or request a copy of your personal data

• Request corrections to your information

• Withdraw your consent or request deletion of your data

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at [Insert contact email].

7. Data Security

We take reasonable and appropriate measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you’d like to exercise your privacy rights, please contact us at:

Mountain Shuttle
Flathead Valley, Montana
mountainshuttlemt@gmail.com
(406) 212-2149